Jobs
if you like what we do and you’re interested in working with us or learning more, drop us a line. Full time, freelance or internships, we are always open to great people joining the team.

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Account Director
Firenze
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Mirror is in search of an Account Director.

We are looking for an experienced professional in account management with a minimum of 7 years of experience in communication agencies or related fields. If you are a capable leader who can manage key clients, ensuring an overview of all activities and project advancements, you could be the ideal candidate. The desired candidate must have a consultative and business-oriented approach towards the client and leadership towards the internal team.

Your responsibilities:
  • Key Client Management:
    • Establish and maintain strong relationships with clients.
    • Thoroughly understand client needs and goals to ensure lasting satisfaction.
    • Collect and rework briefs to activate internal teams.
  • Supervision of Activities and Advancements:
    • Monitor and coordinate all activities of assigned projects, ensuring adherence to timelines and objectives.
    • Support Account Managers or Producers in major projects, overseeing the team and guiding daily work.
    • Supervise the time tracking of the team assigned to projects.
  • Strategic Planning:
    • Working closely with internal teams to develop strategic plans that align with the unique needs and objectives of our clients.
    • Create strategic and business approach documents in collaboration with strategic and creative teams for pitches or projects.
  • Budget Management:
    • Ensure project implementation aligns with agreed-upon budget constraints.
    • Monitor the budget progress on assigned projects through time tracking and vendor management.
  • Issue Management:
    • Promptly resolve issues during project implementation to ensure client and team satisfaction.
  • Upselling:
    • Identify upselling and cross-selling opportunities to increase the economic value of assigned clients.
  • Project Decisions:
    • Make key decisions regarding projects, ensuring their success and alignment with company goals.
What we require:
  • Proven experience in managing key clients and leading complex projects.
  • At least 6 years of experience in communication agencies or related fields.
  • Excellent negotiation skills.
  • Excellent communication and interpersonal skills.
  • Strategic orientation and decision-making abilities.
  • In-depth knowledge of business processes and market dynamics.
  • Ability to identify upselling opportunities.
  • Excellent knowledge of English.
  • Stay abreast of technological developments, market trends, and digital trends.
  • Excellent knowledge of project management software.
  • Knowledge and experience in the field of digital communication.
What we offer:
  • Dynamic and stimulating work environment with opportunities for professional growth.
  • The chance to work with prominent clients and contribute significantly to the company's success
If you are a motivated professional with experience in account management, send us your CV! We look forward to hearing from you!
We welcome applications from all individuals regardless of their ages, backgrounds, gender, sexual orientation, political affiliations, personal beliefs, or religions. This includes those registered in targeted employment programs under Italian Law 68/1999, in accordance with Article 15 of Stat. Lav and Legislative Decrees 215/03 and 216/03
Apply now
Account Manager
Firenze
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At Mirror, we are looking for an Account Manager who will manage relationships with clients in the projects they will be responsible for. You will be the client’s main point of reference, ensuring that the delivered output matches quality standards, shared deadlines and project specifications.

You will plan activities along with other internal stakeholders, and lead the project anticipating any possible issues. You will monitor the budget and the timely delivery of the project.

You will nurture the relationship with the client, developing a trustful partnership in a proactive manner, analyzing the client’s needs to design new project proposals while coordinating the different stakeholders in the process.

It is a demanding but very rewarding role. The successful outcome of a project and the relationship with a client depends on your ability to anticipate their needs, translate their desires into tangible goals, and seize opportunities for new proposals.

Your responsibilities:
  • Manage the relationship with clients
  • Collect briefs and report them internally
  • Ensure that the output matches the client’s brief
  • Have a proactive approach to resolving critical issues
  • Anticipate the needs and difficulties of a project
  • Create and update project documentation (gantt, excel)
  • Organize the work of the team through task management/time tracking tools
  • Monitor the team effort, deadlines, and budget
  • Coordinate with the PMO for resource allocation
  • Create and cultivate the relationship with the client
  • Manage the team, removing blockers and providing suggestions, advice, support, and feedback to achieve goals
  • Relate to all management figures by deepening plans and strategies
What we require:
  • 2+ years of experience in the role
  • Bachelor’s or Master’s degree
  • Experience in a dynamic, creative, deadline-driven environment
  • Ability to work on multiple projects simultaneously
  • Customer-oriented approach
  • Ability to work autonomously
  • Experience in supervising and leading a team
  • Excellent writing and presentation skills with focus on creative and technological solutions
  • A passion for the latest technologies and trends
  • Ability to understand, analyze and communicate customer feedback to the team
  • Knowledge and experience in creating digital creative projects
  • Excellent ability to create presentation documents through tools such as Drive Presentations, Keynote)
  • Excellent public speaking skills
  • Good knowledge of the Drive suite
  • Familiarity with Project Management tools
  • English speaking and writing skills (B2)
What we offer:
  • Salary commensurate with experience
  • Benefits and bonuses to be defined based on personal and company goals
  • Partial remote work experience
  • Apple workstation
  • Participation in Conferences and Events
  • Training, online courses, books and documentation
  • Research and Development on innovative technologies
  • Multidisciplinary project team: Developers, UI/UX, Creatives and Strategists
  • Meal voucher
  • Relaxation and good vibes (dinners, beers, etc.)
We are waiting for you ;)
We welcome applications from all individuals regardless of their ages, backgrounds, gender, sexual orientation, political affiliations, personal beliefs, or religions. This includes those registered in targeted employment programs under Italian Law 68/1999, in accordance with Article 15 of Stat. Lav and Legislative Decrees 215/03 and 216/03
Apply now
Creative Lead Frontend Developer
Firenze
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Mirror is looking for a Creative Lead Frontend Developer. Someone with a passion for frontend development and design, consistently informed about the newest advancements and eager to collaborate with both creative and technical groups. Your role will be pivotal in connecting the design and development teams; comprehending the narrative we aim to convey, you'll employ motion, animation, and cutting-edge tech to craft captivating and pioneering web interactions.

Your responsibilities:
  • Manages the development and release of high-performance web-based solutions
  • Leads a team of junior and mid-level developers, offering training, advice and helping to grow their creative development skills
  • Actively analyzes emerging technologies and evaluates their benefits
  • Works with balance between best practices, innovation, project quality and implementation
  • Relentlessly examines the output quality, ensuring that it meets the highest levels
What we require:
  • Experience with JavaScript frameworks such as React, Next.js
  • Knowledge of animation libraries such as GSAP or Framer Motion
  • Strong skills in HTML/CSS/JavaScript/ReactJS/Design Patterns
  • Knowledge of interactive web applications, with 2D/3D graphics and WebGL
  • Experience in writing custom GLSL shaders
  • Experience in communicating with back-end services asynchronously via RESTful APIs
  • Deep understanding of performance issues or solutions, particularly for mobile devices
  • Experience with UX/UI concepts, 3D modeling would be a bonus
  • Experience with version control using GIT
  • Experience using package managers such as NPM/Yarn
  • Experience in international settings or on international projects (English language)
Desirable skills:
  • Experience with three.js and/or pixi.js framework
  • Experience with game frameworks such as Phaser.js/Construct
  • Experience in full digital or digital first communication agency context of at least 3 years
  • A great portfolio, scoring an Awwwards or FWA site of the day
Aptitude and soft skills:
  • Accuracy and attention to detail
  • Creativity and proactivity
  • Problem Solving
  • Excellent communication skills
  • Aptitude for teamwork and collaboration
  • Strong interest in new technologies
We are waiting for you ;)
We welcome applications from all individuals regardless of their ages, backgrounds, gender, sexual orientation, political affiliations, personal beliefs, or religions. This includes those registered in targeted employment programs under Italian Law 68/1999, in accordance with Article 15 of Stat. Lav and Legislative Decrees 215/03 and 216/03
Apply now